Tom Steiner

Customer Support Manager at ChildCareCRM

Tom Steiner's work experience begins in 2006 at St. Christopher, where they worked as the Director of Youth Ministry. In this role, they focused on helping teenagers and their families with their Catholic identity, leading weekly meetings and special events. Tom developed skills in organization, public speaking, relationship-building, budget management, problem-solving, and leadership.

In 2020, Tom joined Bloomerang as an Account Associate, responsible for setting appointments with inbound leads and qualifying them for the sales team. In 2021, they transitioned to the role of Business Development Representative, where they facilitated introductions between qualified leads and their respective sales representatives.

In 2022, Tom joined MomentPath, later acquired by ChildcareCRM, as a Customer Support Representative. Tom primarily communicated with customers through email and chat, providing assistance with software usage, billing, implementation, coaching, and creating help articles. Additionally, they contributed to the testing of new software features.

In 2023, Tom began working as a Customer Support Representative Tier 2 at LineLeader by ChildcareCRM, where they continue to provide support to customers.

Tom Steiner received their Bachelor's degree in Psychology from Ball State University in 2005.

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