Hams Ahmed is a dedicated social work professional with extensive experience in advocacy and customer service. Currently serving as a Family Advocate at the Children's Advocacy Center of Collin County since April 2023, Hams has previously worked as a Safety Net Prevention Specialist at the Child & Family Guidance Center and interned at the same advocacy center in 2020. Hams effectively mediates disputes regarding child responsibilities and tailors programs to meet family-specific needs. Prior work experience includes roles at State Farm ® as a Claims Associate and Claim Associate, where Hams demonstrated strong customer service and insurance knowledge, and at TForce Logistics as a Customer Service/Administrative Assistant, focusing on logistics coordination and risk management. Hams holds a Master's degree in Social Work and a Bachelor of Social Work from The University of Texas at Arlington.