Program Data Coordinator

Job title:            Program Data Coordinator

Department:     Research, Data and Evaluation

Reports to:        Evaluation Manager of Research, Data and Evaluation

FLSA Status:     This is a non-exempt, full-time (37.5 hours/week) Union position.

Level:                    10

Salary Range:    $77,060.69 - $81,753.56

ABOUT CHILDREN’S COUNCIL

For more than 50 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 150 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team.

POSITION SUMMARY

The Program Data Coordinator is a key member of the Research, Data and Evaluation team, responsible for supporting data-driven decision making and organizational learning. Working closely with the Evaluation Manager of the Research, Data and Evaluation team, program managers, and staff, this role helps to implement evaluation frameworks, seamless data collection processes, and actionable analysis to drive program improvement and strategic initiatives.

The Program Data Coordinator will analyze program data, identify actionable insights, and provide recommendations to enhance program outcomes, organizational efficiency, and impact storytelling. This position also plays a pivotal role in managing data systems and reporting tools to support Children’s Council’s mission and strategic goals.

RESPONSIBILITIES

Analytics & Reporting

• Develop and maintain interactive dashboards to track Key Performance Indicators (KPIs) and measure program impact.
• Conduct quantitative and qualitative data analysis to identify trends, inform strategic planning and ensure alignment with program goals.
• Produce reports, data visualizations, and dashboard updates tailored to program and grant deliverable requirements.

Program Evaluation and Improvement

• Assist in the development and implementation of agency-wide evaluation frameworks to assess program outcomes and effectiveness. Provide data insights to support program improvement projects and strategic decision-making.

Communication & Collaboration

• Collaborate with program teams and leadership to share insights and recommendations that support action planning.
• Translate data findings into accessible formats for a variety of audiences, including program teams and leadership.

Research & Learning

• Contribute to the development of research outputs, including white papers, detailed reports, and data summaries.

• Design and conduct data collection efforts, such as surveys and interviews, to support research projects.

• Summarize findings from evaluation reports, external research, and organizational data for stakeholders.

Data Systems

• Manage recurring data pulls, survey distributions, and dashboard updates to ensure consistent reporting.

Required Qualifications

• Bachelor’s degree (Data Analytics, Business Administration, or related fields preferred. Social Science or Public Service-related fields acceptable), or at least two years of professional experience in an analytical role.

• Proficiency in data analysis and visualization tools (e.g., PowerBi, Excel, ArcGIS).

• Experience designing and analyzing surveys using tools like SurveyMonkey or Google Forms.

• Proven ability to solve complex problems, work on multiple projects and meet deadlines in a dynamic environment.

• Excellent written and verbal communication skills, with the ability to convey complex data in accessible ways.

Preferred Qualifications:

• Familiarity with CRM systems, particularly Salesforce, and managing data integrity.

• Experience using data and customer feedback to drive program improvements.

• Experience using Asana for collaboration and project management.

• Knowledge of nonprofit programs or public service initiatives.

PHYSICAL REQUIREMENTS

• Must be able to remain stationary for extended periods of time.

• Must be able to move throughout the office, access files, meet with staff and external partners, climb four flights of stairs if needed.

• Require the mental acuity to perform the essential functions as outlined in an accurate and timely fashion.

Hybrid Work  

We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.   

COVID Policies

All staff are required to be fully vaccinated against COVID-19 (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Benefits, and Employee Perks

We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

• Generous Medical coverage for staff, including paid medical plan deductibles, copays, and out-of-pocket maximums.

• Dental, Vision, Chiropractic & Acupuncture, LTD and AD&D coverage.

• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.

• 401(k) retirement plan with generous 10% match effective 1/1/2025.

• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.

• Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday.

• Ongoing training and professional development for all staff.

• Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social, and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement:

Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability, or sexual orientation.