Children's Medical Center of Dallas
Zack Durden is a seasoned healthcare IT professional with extensive experience in managing ambulatories and patient access services. Since joining Children's Health in March 2013, Zack has held multiple leadership roles, including Senior Director of Ambulatory Patient Access Services and Director of Clinical Application Services, overseeing numerous applications such as Hospital Billing, Grand Central, Prelude, Cadence, and TeleVox. Prior to this, Zack served as a Lead Analyst at Sisters of Mercy Health System, specializing in the Epic Cadence application, where responsibilities included system analysis, performance monitoring, and the development of onboarding procedures for new facilities and physicians. Zack holds a degree from the University of Arkansas.
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