Naomi B.

Naomi B. is an experienced operations specialist currently serving as a PAS Outpatient Site Operations Specialist at Children's Specialized Hospital since March 2017, where critical projects led to a 20% improvement in operational efficiency. Previous roles include enhancing regulatory compliance as a Sr. Unit Secretary & Schedule Coordinator and streamlining appointment scheduling as a Unit Secretary. Prior experience includes working as a Staffing, Scheduling, and Intake Coordinator at Liberty Medical, where patient intake processes were improved, and as Lead Coordinator at Valley Health System, contributing to a 10% increase in patient satisfaction. Naomi's tenure at Verizon as a Technical Support Specialist and Senior Customer Service Representative showcases a commitment to customer service and operational efficiency. Education includes a Bachelor's degree in Organizational Management from The University of Arizona Global Campus, alongside additional certifications in SQL and a background in Advertising and Marketing from The Art Institute of Atlanta.