Alex Muñoz is a seasoned Project Manager with extensive experience in Communication Technology, particularly in commercial areas and roles as Product Manager and Product Owner. They specialize in designing value-added solutions and integrating technologies, including voice and data communication projects. Alex has led customer service system implementations and provided consulting for cloud tool adoption, aiming to optimize processes and costs while delivering innovative technological solutions. Their background includes solid expertise in telecommunications and contact center solutions, along with successful leadership of projects with external vendors, demonstrating strong negotiation skills and a results-oriented approach. Alex holds a degree in Industrial Engineering from Universidad Técnica Federico Santa María and continues to enhance their knowledge in emerging technologies.
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