Mario López Urzúa

Mario López Urzúa is a seasoned consultant and strategist with extensive experience in financial services and education. As Partner & Co-Founder of The Hat Consulting since April 2020, Mario focuses on customer experience, growth, and digital transformation. Previous leadership roles include Engagement & Data Analytics Director at Grupo MOK and Franchise PF and AGIR Director at Itaú Chile, where notable achievements included significant productivity increases and successful merger integration. Mario's educational background includes a Commercial Engineering degree from Universidad Finis Terrae and ongoing MBA studies at New England College. Current contributions to the professional community encompass board membership at Cambridge Business Association and mentorship roles at ChileConverge and Netmentora Chile.