Abubakar Yousafzai

AbuBakar Yousafzai is a seasoned professional with extensive experience in customer service and business support roles. Currently serving as a Sr. Officer Business Support at Zong CMPak Ltd since May 2017, responsibilities include managing nationwide non-biometric activities, compliance, and testing. Previously, AbuBakar held positions such as Franchise Operations Officer and CSC Executive at Zong, focusing on customer satisfaction and operational efficiency. Prior experience includes roles as a Customer Service Sales Representative at Sybrid Private Limited and an Inbound Customer Service Representative at Jazz, where responsibilities involved addressing customer queries and resolving complaints. AbuBakar holds a Master's degree in Physics from Preston University, completed in October 2017.