Usama Ahmad

Usama Ahmad is an accomplished senior manager with extensive experience in channel planning, business insights, and operations, currently serving Zong CMPak Ltd since September 2021. Significant achievements include redesigning commissions leading to 26% growth in 2022 and 30% in 2023, as well as enhancing contractual compliance from 60% to 91%. Prior roles at Telenor spanned from January 2011 to August 2021, showcasing expertise in franchise consolidation, increasing 4G data penetration, and launching innovative sales initiatives. Usama also has a solid foundation in quality assurance, training, and contact center operations, having worked with Zong CMPak Ltd, Telenor, and Mobilink, consistently driving improvements in performance and operational efficiency throughout a diverse career.