Nicole Lafata

Nicole LaFata is an experienced professional with a background in customer service and call center management. Nicole has worked for companies such as Enjoy Technology, eBay, and Sears Holdings Corporation in various roles such as Customer Service Specialist, Helpdesk Supervisor, Team Manager, Quality Assurance Analyst, and Global Operation/Workforce Management. Currently, Nicole is a Legal Intake Specialist at Chisholm Chisholm & Kilpatrick LTD where Nicole conducts interviews with potential clients seeking assistance with legal matters. Throughout their career, Nicole has demonstrated strong leadership, problem-solving, and customer care skills.