Iana Lebourdais

Iana Lebourdais is a seasoned professional with a diverse background in quality analysis, customer service, and management. Currently serving as a Senior Quality & Performance Analyst at Choco since March 2023, Iana previously held roles at Fabrique de l'Innovation as an Administrative and Financial Assistant, and at Paguro Van as Director General, where responsibilities included managing operations and customer relations. Additional experience includes positions at Groupon and Helloprint, focusing on partner assistance and customer service. Iana's early career involved restaurant management and sociocultural facilitation, showcasing strong organizational and communication skills. Educationally, Iana holds a Bachelor's degree in Management from ECEMA and a Bachelor's degree in Art Studies from Université Jean Monnet Saint-Etienne.