Sisi F. is an experienced business consultant and customer success manager with a strong background in market expansion and strategic account management across various industries. Currently serving as a Business Consultant at Varies Company, Sisi focuses on advising businesses on entering APAC markets and fostering sustainable growth. In the role of Customer Success Manager at Choco, Sisi manages customer life cycles for mid-market and enterprise accounts, ensuring retention and optimizing onboarding experiences. Past experience includes senior roles at Pilot.com and Indiegogo, where Sisi led crucial negotiations and developed go-to-market strategies for the Japanese market. Sisi also has a track record of cultivating strategic partnerships and delivering exceptional customer service, demonstrated during time at Tripadvisor, Rakuten, Ten Group, and Nissin Customs Service Inc. Sisi holds a BA in International Business from Northwestern College.
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