Elena S.

Elena S. has a strong background in customer support and training. Elena began their career at Digital Edge Learning as a Product Trainer and Customer Success specialist from 2011 to 2014. Elena then joined Illuminate Education, Inc. in 2014 as a Senior Customer Support Specialist, quickly rising to become a Senior Manager of Customer Support. Elena provided hands-on support to clients, developed in-depth product knowledge, and offered ongoing professional development to their team. In 2019, they joined Membean as a Customer Support Operations Manager, where they led and developed a remote team to support educators and students. Currently, Elena serves as the Training and Support Lead at Chorus Innovations, where they leverage their expertise to transform healthcare and create a more equitable society.

Elena S. holds a Bachelor's degree in Educational Psychology from Chapman University. Elena also completed coursework for their Master of Education (MEd) degree, with a focus on Multiple Subject Teaching Credential, at California State University, Long Beach.