GJ

Greg Jones

Manager, Customer Care at Chorus

Greg Jones has a diverse work experience that spans multiple companies and roles. Greg started their career in 2002 as an Account Manager at Eurowine Fine Wines Ltd, where they worked until 2008. In 2009, they joined Spark New Zealand as an Assure Technical Analyst and later became an Assure Technical Specialist, working until 2012. From 2012 to 2021, Greg worked at Chorus NZ Limited in various roles. Greg started as an Assure Technical Specialist, then became a Customer Incident Manager, Customer Relations Manager, and Customer Relations Team Manager. Greg'smost recent role at Chorus was Manager, Customer Care. Greg's responsibilities at Chorus included managing the investigation, management, and resolution of escalations received from various stakeholders, as well as improving processes and handling stakeholder communications.

Greg Jones attended The University of Auckland from 1991 to 1992 and from 1995 to 1996. However, there is no information available about the degree or field of study they pursued during these periods.

Links

Timeline

  • Manager, Customer Care

    November, 2021 - present

  • Customer Relations Team Manager

    January, 2016

  • Customer Relations Manager

    August, 2015

  • Customer Incident Manager

    August, 2013

  • Assure Technical Specialist

    October, 2012

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