Customer Engagement and Support Team
About
The Customer Engagement and Support Team at Chorus is dedicated to enhancing the customer experience by providing tailored solutions and support for telecommunications services. This team manages customer inquiries, resolves escalations, and ensures smooth transitions for new customers. They also work on designing and improving customer engagement strategies to foster strong relationships and satisfaction throughout New Zealand.
Team members
Angela Ackroyd
Customer Engagement Manager
Becky Mai
Customer Escalation Specialist
Christopher H.
Service Manager
Dominic Ryan
Manager Connect Experience
Greg Jones
Manager, Customer Care
Himja Suri
Customer Service Representativ...
Matt Craw
Manager, Consumer Connect
Nishneel Prasad
Customer Assist Team Manager
Phee Myburgh
Customer Experience Designer
Tania Mitchell (TK)
Customer Engagement Manager On...