Richard Chapman

Richard Chapman has a diverse work experience spanning over three decades in various technology management roles. Richard started their career as a Systems/Senior Systems Engineer at Concurrent Computer Corporation, where they were responsible for hardware and operating system design, implementation, and technical support for clients in the insurance sector.

Richard then joined CSC-Continuum as an Engineering Manager, leading a team of technical and administration staff in LAN, Unix, and PC Desktop Services. Richard also developed strategic business partnerships with suppliers and maintained relationships with customers.

At Sanderson Computers NZ Ltd., Richard served as the IT Services and eBusiness Manager. Richard led a team of technical specialists, providing technology consultancy, website/intranet development, and support for various platforms and applications. Richard also had financial accountability for the IT services department.

Richard joined Gen-i in 2002 and held various roles within the company. As Network Operations Manager and Manager Technical Delivery, they were responsible for operational management and strategic direction of the department. Subsequently, as Manager Technology Operations - Network and Security, they led a national operations business unit accountable for application and infrastructure operational management and security operations.

Richard then moved to Vector Limited as a Service Delivery Manager, overseeing the operational delivery of ICT applications and infrastructure while the incumbent manager was on maternity leave. This role involved managing internal capability and 3rd party partners/vendors and ensuring the availability of core enterprise systems and applications.

Richard's next role was at Revera, where they served as the National Operations Manager. Richard was fully accountable for the technical operation of Revera's cloud environment and managed services offerings across New Zealand. This involved leading a team of technical managers and managing various aspects of the cloud infrastructure.

Richard later joined Connect NZ as the General Manager Operations, leading their technology, design, and operational capabilities, as well as PMO and Repair Centre business units. In this role, they were responsible for operational performance, health and safety, and financial contribution for the business units.

Before their current role, Richard worked at IPFX as the Technical Service Delivery Manager on a short-term contract. Richard provided leadership to a team of solution consultants and application support staff while a permanent manager was being appointed.

Currently, they are working at Chorus NZ Limited as the Manager of Service Integration.

Richard Chapman completed their education history as follows:

From 2000 to 2006, they studied at The University of Auckland and obtained a PG Diploma in Business with a field of study in Information Systems.

From 1975 to 1978, they attended Whangarei Boys High School, but no specific degree or field of study information was provided.

Richard has also obtained several additional certifications. In May 2007, they earned a PG Dip Bus IT from the University of Auckland. In November 2004, they completed ITIL V2 Deployment and in March 2004, they obtained ITIL V2 Essentials, both from Pink Elephant. Furthermore, in April 2010, they received an ITIL V3 Foundation certification from Pink Elephant. Lastly, in August 2011, they completed the Kepner Tregoe - Decision and Problem Analysis certification, although the institution information was not provided for this qualification.