RK

Richard Kim

Customer Support Lead at ChowNow

Richard Kim has a diverse work experience spanning several industries and roles. Richard worked at ChowNow as a Customer Support Lead, where they provided training and coaching to a team of Customer Support Representatives. Richard also played a key role in various projects aimed at improving the overall customer experience. Prior to that, Richard worked as a Customer Support Representative at ChowNow, where they excelled and exceeded production goals.

Before their time at ChowNow, Richard was an Assistant Manager at Inland Realty & Investments, where they managed multiple properties and handled various responsibilities including lease renewals and property showings. Richard also worked as an Administrative Intern at Multinational Business Partners, assisting the CEO with financial reports and coordinating meetings.

Richard also has experience as a General Manager at Hana Kitchen and Otaco. In these roles, they demonstrated strong leadership skills and effectively managed teams. Richard was responsible for overseeing daily operations, financial management, and implementing strategies to increase sales and reduce expenses.

Overall, Richard Kim has a strong background in customer support, property management, and general management, with a proven track record of exceeding expectations and achieving results.

Richard Kim attended UC Santa Barbara and obtained a Bachelor of Arts degree in Sociology in 2018.

Links

Timeline

  • Customer Support Lead

    April, 2020 - present

  • Customer Support Representative

    November, 2019

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