Juliette Héno

Responsable Marketing Make Up Europe at Christian Dior

Juliette Hendouze is an accomplished professional with extensive experience in customer services, solution training, and functional consulting. Since March 2015, Juliette has served as the Director of Customer Services at Mirakl, leading support, documentation, and training teams to create a user-centric Help Experience that drives customer engagement and business growth. Previous roles at Mirakl include Global Manager for Solution Training and Team Manager for Functional Consulting, where Juliette was instrumental in supporting strategic clients and ensuring optimal use of the Mirakl platform. Juliette co-founded and managed L'Atelier Ramey, a successful French restaurant, and has held positions such as Ecommerce Consultant at DXC Technology and Digital Project Manager at My Major Company Label. Juliette holds a Double Master's degree in Management and Marketing of Information Technology from ISC Paris and a Master's degree in Management of Information and Communication Technologies from CY Cergy Paris Université.

Location

Neuilly-Plaisance, France

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Christian Dior

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Christian Dior SE is a France-based holding company engaged in the production and distribution of consumer goods. The Company has six principal product lines: Christian Dior Couture, marketed under the Christian Dior brand; Wines and Spirits, including the Moet & Chandon, Veuve Clicquot, Hennessy and Dom Perignon brands, among others; Fashion and Leather Goods, comprising the Louis Vuitton, Fendi, Marc Jacobs and Kenzo brands, among others; Perfumes and Cosmetics, including the Guerlain, Givenchy and Christian Dior brands, among others; Watches and Jewelry, comprising the TAG Heuer, Chaumet and Zenith brands and others, and Selective Retailing, such as the Sephora, DFS and Le Bon Marche brands, among others. The Company distributes its products through the Company-owned shops and licensed distributors in Europe, the United States, Japan and Asia Pacific. Christian Dior SA operates through over 400 subsidiaries around the world.


Headquarters

Paris, France

Employees

10,000+

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