Emily Wang has extensive experience in logistics and customer service management, currently serving as a Regional Operations Manager and Branch Process Improvement Manager at 羅賓遜全球物流 since November 2012. In these roles, Emily ensures adherence to company compliance and SOP while developing solutions to enhance interdivisional business processes. Prior to this, Emily spent over 14 years at Phoenix International Freight Services Ltd., where responsibilities included supervising customer service operations, collaborating on transportation planning, and training staff. Emily's solid expertise in operational processes and staff development underscores a strong commitment to improving efficiency and customer satisfaction in the logistics sector.
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