Cleat Broome is a seasoned customer success professional with extensive experience leading teams and driving revenue growth across multiple organizations. Currently serving as a Senior Manager for Customer Success Architects at Chronosphere since March 2025, Cleat previously worked at MongoDB for nearly nine years, where roles included Director of Customer Success for South & LATAM regions, overseeing over $160 million in revenue, and leading talent strategy initiatives. Cleat's early career includes positions as Head of Customer Experience at Wikibuy, where a 24/7 support team was established, and as a Senior Support Specialist at uShip.com, contributing to the creation of a top-performing support team. Cleat holds a Bachelor of Arts in Psychology from California State University, Chico.
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