Jen Baines

Senior Enterprise Customer Success Manager at Chronus

Jen Baines is a Customer Success Manager at Chronus, where roles include oversight of enterprise and mid-market segments since November 2021. Prior experience includes serving as National Partnerships Manager at iMentor from August 2016 to May 2021, managing partnerships aimed at enhancing equitable postsecondary outcomes through e-mentoring technology. Additionally, Jen held the position of National Program Team Manager at iMentor, supporting program development and strategic initiatives, and Regional Program Operations Coordinator, managing operations for over 1,500 mentoring relationships across multiple schools. Earlier roles include Regional Site Coordinator at Reading Partners and serving as an AmeriCorps VISTA at Preble Street, facilitating access to nutrition programs. Jen holds a Bachelor of Arts in Political Science from Marist College.

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