Michelle Reider

Michelle Reider is an accomplished professional in customer experience and higher education admissions, currently serving as the Customer Experience Manager at Chronus since February 2025. Previously, Michelle held the role of Customer Success Manager at Unibuddy, overseeing a portfolio of approximately 100 clients and ensuring the achievement of their goals. Michelle's extensive experience at Biola University spanned over 15 years in various admissions roles, ultimately becoming the Director of Traditional Undergraduate Admissions, where Michelle successfully set vision and exceeded enrollment benchmarks generating over $30 million in revenue annually. With a strong educational background in Psychology and a teaching credential from Biola University, Michelle has demonstrated expertise in leadership, team management, and client relations throughout a distinguished career.