Amy Wilcox is a results-driven Global Business Management leader with extensive experience in Global Call Center management, Customer Support, and Business Transformation. They have successfully managed large multi-national teams and have led various initiatives, including Sarbanes-Oxley compliance audits. Currently, Amy serves as the Global Network Operations Lead for the Americas at Chubb, following previous roles as Vice President of Global Operations at Veea Inc. and Director at AT&T. Their leadership skills encompass operations analysis, customer experience enhancement, and process redesign for profitability and cost savings.
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