Heather Kennedy currently serves as the AVP and NA Contact Center Deputy Product Owner at Chubb, a position held since September 2022. In addition to this role, Heather also has experience as a Sr. Business Analyst and DRC Team Unit Manager within the same company. Since February 2022, Heather has been an Independent Consultant for Pampered Chef. Prior experience includes a tenure at Ascent, LLC., where Heather held multiple leadership positions, including Director Of Client Operations, Operations Center Manager, and Operations Center Lead from April 2012 to August 2022. Heather earned a Bachelor's degree in Business Administration and Management from the University of Missouri-Columbia and has educational credentials from St. Charles Community College.
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