Kristen Marks

Kristen Marks, ACS, currently serves as the AVP of Customer Experience & Underwriting at Chubb, where roles have included Customer Experience & Underwriting Unit Lead, Customer Experience Team Lead, and Customer Experience Specialist since February 2015. Prior experience includes various underwriting and case management positions at MetLife from June 2010 to February 2015. Kristen Marks holds a Bachelor of Arts degree in Graphic/Information Design from Central Connecticut State University and is currently pursuing a Certificate of Business Excellence at UC Berkeley Extension, expected to be completed in May 2024.