Dierdre Hanes is a seasoned professional with extensive experience in billing support, marketing analysis, and communications. Currently serving as a Senior Billing Support Specialist at Church Mutual Insurance Company since February 2024, Dierdre leads the manual billing process and manages customer communications and payment activities. Previous roles include Communications Coordinator at the Pennsylvania Medical Society and Marketing Analyst at American Mint, where Dierdre developed marketing strategies and analyzed campaign performance. Dierdre's earlier positions encompass internet marketing and SEO management, account analysis, and market research across various companies. Dierdre holds a Bachelor's degree in Marketing from York College of Pennsylvania and a Google Data Analytics Professional Certificate from Coursera.
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