Joseph Coker IV

Technology Support Director at Church of the Highlands

Joseph Coker IV has a diverse work experience spanning over 25 years. Joseph started their career at Sears, Roebuck and Co. in 1994 as a Sales Manager Apparel and worked there until 2000. Following that, they worked at Gateway as an Assistant Store Manager from 2000 to 2004. From 2004 to 2005, they served as a Store Manager at Sprint Nextel. After that, they joined Concepts & Associates as a Shipping and Receiving Manager from 2006 to 2007. From 2007 to 2012, they worked at Impact Technology Group in IT support. In 2012, they started their own business, Helpnology, LLC, where they worked as the Owner and Technology Specialist until 2017.

Joseph's most recent work experience is with Church of the Highlands, where they have held several roles. Joseph started as an Information Technology Help Desk Supervisor from 2013 to 2016. Joseph then became a Tech Support Manager from 2016 to 2022. Currently, they are serving as a Technology Support Director, leading a team that provides excellent endpoint and software support for staff across multiple locations in Alabama and Georgia. Joseph is also responsible for designing technology solutions to meet the organization's ministry goals.

Overall, Joseph's work experience demonstrates a strong background in technology support and management, with a focus on delivering high-quality service and maximizing the use of technology to support organizational objectives.

Joseph Coker IV began their education at Pillow Academy from 1985 to 1991, where they did not pursue a specific degree or field of study. Following that, they attended Mississippi Delta Community College from 1991 to 1993, earning an Associate of Arts degree in General Studies. Joseph then transferred to The University of Southern Mississippi and studied Psychology from 1993 to 1995, earning a Bachelor of Arts degree. Finally, from 1995 to 1997, Joseph attended Rhema Bible Training Center, focusing on Pastoral Studies and Counseling as part of their Ministry degree.

Links

Previous companies

Impact Technology Group logo

Timeline

  • Technology Support Director

    July, 2022 - present

  • Tech Support Manager

    July, 2016

  • Information Technology Help Desk Supervisor

    January, 2013