Bree Pecci

Customer Experience Enablement Manager at ChurnZero

Bree Pecci's work experience includes various roles in customer success and account management. Bree started their career at The Advisory Board Company, where they worked as an Associate, Revenue Cycle Sales, Senior Associate, Revenue Cycle Sales, and later as an Account Development Advisor. In these roles, they were responsible for sales and revenue generation.

Bree then moved on to Venga, where they worked as a Customer Success Manager. Here, they were involved in ensuring customer satisfaction and driving retention.

Following this, Bree joined OpenTable as a Customer Success Manager. In this position, they continued to focus on customer satisfaction and retention, leveraging their skills and experience from their previous roles.

Most recently, Bree joined ChurnZero as a Customer Experience Enablement Manager. In this role, they lead the development and deployment of training strategies aligned with organizational objectives. Bree also conducts assessments and recommends training to drive performance improvement. Additionally, they curate industry trends and best practices to instill expertise in customer success managers.

Overall, Bree has a comprehensive background in customer success and account management, with a strong focus on customer satisfaction, retention, and revenue generation.

Bree Pecci attended Conestoga Senior High School from 2008 to 2012 and obtained a High School degree. Bree then pursued further education at Penn State University from 2012 to 2016, where they earned a Bachelor of Science (B.S.) degree in Biobehavioral Health. Additionally, in 2015, they participated in a program at ISI Florence, focusing on Italian Language, History, and Culture.

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Previous companies

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Timeline

  • Customer Experience Enablement Manager

    October 1, 2021 - present

  • Customer Success Manager

    October 1, 2020

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