Triana Dorland

Triana Dorland has a diverse work experience spanning various industries. Triana is currently working as a Customer Success Manager at ChurnZero, a position they started in 2021. Prior to that, they held the same role at Modernizing Medicine from September 2019 to May 2021. In this role, Triana was responsible for account growth and retention, strategy mapping, customer relationship management, and business improvement initiatives.

Before joining Modernizing Medicine, Triana worked at MTELEHEALTH, LLC as a Sales and Customer Success Manager from September 2015 to August 2019. In this position, they implemented and facilitated the adoption of Telehealth and Remote Patient Monitoring services to national-level health organizations. Triana also identified customer needs through effective sales strategies and coordinated the implementation management process.

From May 2013 to June 2014, Triana worked at Pulse Systems, Inc. as a Sales Executive, specializing in the vascular, general surgery, and neurosurgery medical fields. Triana consulted on office workflows and implemented an integrated Electronic Medical Record and billing software system.

Triana's experience also includes working at PositiveID Corporation from February 2010 to May 2013 as the Director of Marketing Programs and a Sales and Regulatory Affairs Associate. In this role, they developed and managed regulatory sales and marketing strategies to support new product launch and sales goals.

Furthermore, Triana served as a Territory Sales Manager at Top Tomato from January 2009 to February 2010. Triana identified and secured new business accounts and successfully launched new products into the marketplace, increasing sales significantly.

Triana's early career includes working as a Sales Manager at Miami Dolphins and Hard Rock Stadium from June 2002 to May 2008. In this role, they developed and managed premier product categories, exceeding department sales goals and increasing profits consistently.

Triana Dorland obtained a Bachelor's Degree in Marketing and International Business from Florida Atlantic University, where they attended from 1997 to 2001. In addition to their degree, they also obtained a certification in Strategic Thinking from LinkedIn in November 2020.