Henderson Leacock

Henderson Leacock, CSM, is an accomplished professional with extensive experience in service management and client relations within the financial services industry. Currently serving as Service Director at CIBC Mellon since February 2021, Henderson has previously held significant roles, including Associate Director of Client Change Management at RBC Investor & Treasury Services, where responsibilities encompassed managing client change activities and ensuring stakeholder satisfaction. Additionally, Henderson has a strong background in project management and leadership from roles at International Financial Data Services, FundSERV Inc., and Dynamic Mutual Funds, specializing in product management, industry liaison, and dealer services. Henderson is noted for fostering exceptional employee experiences and developing teams through effective leadership and feedback. Educational background includes studies at York University.