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Amy Ingram

Director, Service Design

Amy Ingram currently serves as Director of Service Design and Director of Enterprise Continuous Improvement at CIBC, a position held since September 2017. Previously, Ingram worked as Strategic Initiatives Director at Finastra from March 2014 to September 2017, and at BMO Financial Group from October 2007 to March 2014, where roles included Advisor in the Process Centre of Excellence and Consultant in the Digital Solutions Group. Experience encompasses developing governance for digitization initiatives, building comprehensive strategies, and managing stakeholder collaboration across various banking levels. Earlier in the career, Ingram was a Program Manager at Unimotion Gear - Magna Powertrain from April 2000 to October 2007, focusing on engineering and production management in the automotive sector. Ingram holds a Bachelor of Engineering (B.Eng.) in Manufacturing Engineering from McMaster University, completed in 2000, and attended Branksome Hall from 1991 to 1996.

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