Carol Elmalem

Carol Elmalem is a seasoned professional with extensive experience in project delivery and product management within the financial services sector. Currently serving as Senior Director of Infrastructure Project Delivery at CIBC since April 2017, Carol leads a team focused on capital markets, wealth management, and retail client services. Prior to this role, Carol held various positions at TMX Group from 2010 to 2017, including Director and Senior Consultant, where responsibilities included the management of market data feeds and product introduction with a focus on commercial success. Earlier in Carol's career, positions at BMO Nesbitt Burns included Product Manager for Equity Markets and Manager of Marketing & Client Strategy, emphasizing market research and competitive analysis. Carol holds an Honours Bachelor’s degree in Psychology and Mass Communication from York University.