Edwin Lau

Edwin Lau is a seasoned IT professional with extensive experience in project coordination and systems support. Currently serving as a Senior Service Integration Specialist at CIBC since March 2022, Edwin is responsible for formulating system scope, validating business requirements, and providing operational support for projects. Previously, roles included Information Technology Project Coordinator at CIBC, where responsibilities involved gathering technical resources and supporting project management throughout the lifecycle. Experience at Rogers Communications as an Information Technology Contractor included troubleshooting escalated IT issues and optimizing operational procedures. Earlier positions included IT Coordinator at Advanced Presentation Products, Senior Systems Support Specialist at Scotiabank, and Administrative Assistant at the Town of Richmond Hill. Edwin holds a Bachelor's Degree in Human Resource Management from York University.