Irene Chukwu is a seasoned professional with extensive experience in operational excellence and business enablement within the fintech and service industries. Currently serving as a Senior Consultant at CIBC since October 2025, Irene previously held the position of Manager, Operational Excellence at FundThrough, where leadership in cross-functional initiatives led to significant improvements in business performance and strategic alignment. Key achievements include implementing continuous improvement programs that reduced operational errors by 60%, automating workflows, and successfully recovering over $5M in backlog through innovative solutions. Irene's career also includes valuable roles at Simply Green Home Services and Walmart, where operational strategies enhanced customer service and increased company revenue. Irene holds an Honors Bachelor of Science in Economics and Psychology from the University of Toronto and completed additional training at Simplilearn.
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