Kim Pham is a seasoned Senior Team Leader in Retail Lending Services at CIBC, bringing a wealth of experience from the banking industry. With a strong background in support roles, they previously managed operations across various teams, including telephone banking and loyalty programs. Kim has also honed their skills in management and customer experience in both retail and restaurant settings, alongside a Certificate in Administration from École des sciences de la gestion (ESG UQAM). They earned a DEC in Business Management with a focus on Marketing from Dawson College.
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