Maz Alam, MBA, LSS Black Belt, currently serves as Director of Enterprise Digital & AI Enablement at CIBC, where leadership focuses on identifying and implementing AI, digital, and automation solutions across enterprise channels. Prior to this role, Maz held multiple leadership positions at RBC, including Director and Head of Process Automation & Data Analytics, where significant projects led to substantial improvements in efficiency and risk mitigation. Additional experience encompasses roles in operational effectiveness and business transformation across various organizations, including Scotiabank, Canada Post, and RBC Capital Markets. Educational credentials include an MBA in Strategic Management and Consulting from the University of Toronto and a Bachelor of Science in Computer Science from the University of New Brunswick.
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