Tarun Dhingra is a Senior Manager at CIBC, specializing in AI-driven transformation within contact centers. With over 15 years of experience in the financial services sector, Tarun has successfully led teams to integrate AI and automation strategies that enhance client experiences and operational efficiency. Previously, Tarun served as an Assistant Branch Manager at RBC and a General Manager at M3M India Private Limited, where they focused on client-first approaches and high-performing team dynamics. Tarun holds a Master of Business Administration from The ICFAI University, Dehradun.
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