Urmi Vilasi is the Director of Change Management at CIBC, where they oversee credit and fraud risk for various financial portfolios and ensure project initiatives meet key objectives. With over 20 years of experience in underwriting and credit adjudication, Urmi has held progressive roles, including Senior Manager, where they led change management efforts and developed effective processes. Known for their data-driven decision-making skills, Urmi excels in building strong stakeholder relationships and fostering a culture of Business Process Management within the organization.
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