Jennifer Walkling

Client Support Analyst at CIC Plus

Jennifer Walkling has a diverse work experience. Since September 2021, they have been working as a Client Support Analyst at CIC Plus. In this role, they provide support to clients.

From June 2017 to November 2020, Jennifer worked as an Account Manager at Interactive Health, Inc. Jennifer'sresponsibilities included acting as an intermediary between the company and clients to ensure the smooth delivery of wellness programs. Jennifer also handled administrative tasks, such as client outreach and event scheduling.

Prior to that, Jennifer served as a Program Manager and Assistant Women's Basketball Coach at Fairleigh Dickinson University Metropolitan Campus from August 2010 to May 2017. In this role, they were responsible for overseeing the program's budget, managing student-athletes' needs, and coordinating team and staff travel.

Overall, Jennifer has shown their abilities in client support, account management, and program management throughout their work experience.

Jennifer Walkling obtained a Bachelor's degree in Psychology from Fairleigh Dickinson University, graduating in 2008. Jennifer then pursued a Master's degree at the same university from 2010 to 2012, but the specific field of study is not provided. In addition to their formal education, Jennifer obtained certifications in "Customer Service: Problem Solving and Troubleshooting" and "Writing Formal Business Letters and Emails" from LinkedIn in December 2020.

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Timeline

  • Client Support Analyst

    September, 2021 - present