Gislene Luzzi currently holds the position of Analista de Desenvolvimento Comercial Pleno at Cielo, focusing on partner management, increasing volume and revenue, and enhancing customer journey to improve satisfaction and reduce churn. Prior to this role, Gislene served in various capacities at Alliança, including Coordenadora em CX Pleno, Coordenadora Regional na Área da Saúde, and Supervisora Especialista na Área da Saúde, overseeing the sales and management of medical examinations across numerous laboratories. Gislene's earlier experience includes serving as Coordenadora De Relacionamento at GRUPO ELO, leading call center operations and automation projects, and spending over eight years at Teleperformance in various supervisory roles in customer experience and administrative functions. Gislene is pursuing an MBA in Management with an emphasis on Organizational Leadership, in addition to holding multiple degrees in Administration and Healthcare.
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