David Greaves

David Greaves is an experienced IT Support Engineer and Helpdesk Manager at Cielo Talent since December 2011, overseeing 1st to 3rd line support for the EMEA and APAC regions while focusing on system integration and global process streamlining post-merger. Prior experience includes serving as an Assistant Manager at Carphone Warehouse, where David inspired and guided a team in achieving performance targets and provided training on product knowledge. Additionally, David worked at Geek Squad as a Double Agent, offering technical support and repairs, and at John Lewis as a Software Support Product Specialist, managing a team for after-sales technical assistance. Early career experience includes a role as a BT Broadband technical support product specialist at Sitel. David holds GCSEs from Bohunt Community School and further education from Exeter College.