Fabiola Ferguson

Fabiola Ferguson has extensive experience in the technology sector, having worked at Ciena since 2009 in various leadership roles including Experience Cloud Product Owner and Services R&D Program Manager, Program Manager in the Services Technology Office, and Global Services Product Line Management. Prior to this, Fabiola spent nearly a decade at Nortel Networks from 2000 to 2009, where roles included Services Manager and Order Fulfillment. Fabiola holds a Master's degree, further enhancing a robust professional background in service management and product development.