John Solis has extensive experience in technical support and customer advocacy within the telecommunications industry. Currently serving as an Advisor and Customer Technical Advocate for the CALA region at Ciena since September 2012, John provides critical support for the company's Manage Control and Plan (MCP) systems and has previously held specialist roles focused on Cyan's Z-Series DWDM and Packet Optical equipment. John’s career includes significant positions at Cyan, Huawei Technologies, and Force 10 Networks, with a strong technical background in optical products, telecom equipment, and network support. John began a career in the United States Coast Guard, specializing in avionics, before transitioning into the telecommunications field following education in electronics and avionics.
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