Malcolm Brown

Malcolm Brown is a seasoned professional with a diverse background in client account support, benefits administration, and marketing. Currently serving as a Client Account Support Senior Analyst at Cigna Healthcare since August 2025, Malcolm previously held roles as a Client Service Assistant at Sterling Seacrest Pritchard and as an Enrollment Specialist and Benefits Specialist at OneDigital, showcasing a strong capability in managing client relationships and ensuring timely benefits activation. Prior experience includes a position at American Income Life Insurance Company, where Malcolm excelled in account management and customer service, and a role in the United States Air Force focused on air transportation logistics. Additionally, Malcolm has demonstrated marketing acumen as a Category Manager at The Dump, driving significant sales growth and enhancing team performance through strategic initiatives. Malcolm holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the Fashion Institute of Technology.