Richard Parker

Richard Parker is an accomplished information technology professional with extensive experience in healthcare and client support. Currently serving as Information Technology Lead at Cigna Healthcare International Health since June 2020 and as Information Technology Business Relationship Manager at Cigna Health Benefits since September 2017, Richard acts as a strategic interface between IT and business units, ensuring alignment of technology with clinical operational needs. Previous roles include Head of Operations at Cigna Global Wellbeing Solutions Ltd, where management of client support and operational improvements were key responsibilities, and various leadership positions in support and technical services at vielife and Astea International. Richard's career began at A+W Software GmbH, contributing to technical support management for a decade.