Jessica Marlowe

Network Operations Lead Analyst at Cigna Insurance Services

Jessica Marlowe, MHA, is an accomplished professional in health care administration with significant experience in various roles. Currently serving as a Disaster Recovery Specialist at the American Red Cross North Carolina since February 2025, Jessica also holds the position of Network Operations Lead Analyst at Cigna Insurance Services since July 2022. Jessica's previous roles include being a Member of The National Society of Leadership and Success and working as a Patient Account Representative at WAKEMED HEALTH & HOSPITALS, where a new patient retention process was created. Additionally, Jessica managed daily operations as Practice Manager at Concinnity Health Direct Primary Care and served as a Senior Provider Data Analyst at Aetna, focusing on provider data transactions. Jessica earned a Master's degree and a Bachelor of Science in Health Care Administration/Management from the University of Phoenix, completing the master's program in February 2022.

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