CIMB Group Holdings Berhad is a Malaysia-based provider of banking products and financial services. The Company's major business activities are categorized into three segments: Consumer Banking, Wholesale Banking and Commercial Banking. Its Consumer Banking segment provides regular banking solutions to individual customers, and it covers both conventional and Islamic financial products and services, such as residential and non-residential property loans, motor vehicle financing, credit cards and wealth management. Its Commercial Banking segment offers various products and services to small and medium-scale enterprises (SMEs) that include core banking credit facilities, trade financing, remittance and foreign exchange, together with general deposit products. Its Wholesale Banking segment comprises Investment Banking, Corporate Banking, Treasury and Markets, Transaction Banking, as well as Equities and Private Banking.

Banking

CIMB Group Holdings Bhd

The Customer Support and Relationship Management team at CIMB Group Holdings Berhad is dedicated to enhancing client satisfaction through tailored support and relationship-building strategies. This team manages customer inquiries, resolves issues via the Contact Centre, and fosters long-term relationships with clients through the expertise of Senior and Virtual Relationship Managers. Their efforts ensure that customers receive personalized guidance on financial products and services, facilitating a seamless banking experience.

Customer Support and Relationship Management

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