Jesse Falkowski

Jesse Falkowski is an experienced professional in operational support and quality assurance, currently serving as Lead Operational Support Engineer at Cimpress since 2012, where responsibilities include leading support for BI tools and environments, as well as managing problem issues related to data and source system functionality. Prior to Cimpress, Jesse held positions as Senior QA Analyst at Deloitte Managed Analytics, overseeing client implementations of a SaaS BI solution, and Principal Quality Assurance Engineer at Vistaprint, where successful testing ensured a smooth ERP system implementation. Early career experience includes a role as Technical Support Representative at Metavante, focusing on SQL queries and technical troubleshooting. Jesse holds a BBA in Accounting & Information Systems from the University of Massachusetts Amherst and a certificate in Server Application Development from Boston University.