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Leonardo Lacerda

Service Delivery Specialist at Cineplex Digital Media

Leonardo Lacerda is a seasoned IT professional with comprehensive experience spanning over two decades in various technical support roles. Currently serving as a Service Delivery Specialist and previously as a Multilingual IT Support Analyst L2 at Cineplex Digital Media, Leonardo excels in providing multilingual IT support and troubleshooting across hardware, software, and system issues. With prior roles at Nexio, Hypertec Group, Tidelli, and Getronics, responsibilities included managing networks, administering ERP systems, and providing technical training. An alumnus of Universidade Federal da Bahia with a Bachelor's in Statistics, complemented by technical education in Information Technology, Leonardo possesses a robust skill set in IT support and customer service.

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London, Canada

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Cineplex Digital Media

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Cineplex Digital Media offers the complete package of strategic expertise, world-class content creation, data analytics, and executional innovation to ensure that every screen no matter the format, becomes one of the most powerful connection points between a business and its customers. Its clients include major brands such as Tim Hortons Inc., RBC Royal Bank, Oxford Properties Group, Scotiabank, A&W Food Services of Canada Inc., American Dairy Queen Corporation, Morguard, Toys"R"Us and Ivanhoe Cambridge.


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Headquarters

Toronto, Canada

Employees

201-500

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