Jeff Napier

Jeff Napier is an experienced telecommunications professional with extensive knowledge in voice communications and telephony systems. Currently serving as a System Engineer II at Cintas since August 2021, Jeff has previously held positions including Telecommunications Specialist at Enbridge and Senior Avaya Analyst at Ardent Technologies Inc. Jeff's career began in the telecommunications field with roles at Rumpke, Synchrony Systems, and Cincinnati Bell, and includes significant responsibilities in managing telephony infrastructure, problem resolution, and inbound call flow optimization. With a foundational background in communications from the United States Air Force and further education from the University of Cincinnati, Jeff demonstrates a strong commitment to enhancing telecommunications technology and services.